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Terms of Service

Last updated: November 2026

1. Acceptance of Terms

These Terms of Service ("Terms") are a legally binding agreement between you ("you" or "your") and PI Marketing ("PI," "we," "us," or "our") governing your use of the website at pi4marketing.com (the "Website") and the marketing, content, website, app and software development services we provide (the "Services").

By using the Website, contacting us or engaging us for Services, you agree to these Terms and to our Privacy Policy and Cookie Policy, which are incorporated by reference. If you do not agree, please do not use the Website or the Services.

If you use the Website or engage us on behalf of an organization, you represent that you have the authority to bind that organization, and "you" refers to that organization.

2. Description of Services

PI Marketing is a marketing agency powered by AI agents. Our Services include:

  • Paid ads and campaign management: planning, launching and optimizing campaigns on platforms such as Meta, Instagram, Google and TikTok.
  • Social media management: content creation, scheduling, community management and strategy.
  • UGC and video production: creator sourcing, scripting, video and photo production.
  • Website development: design, development, deployment and maintenance of websites.
  • App development: design, development and publishing of mobile applications.
  • Software development: custom business software, automation, dashboards and integrations.
  • AI agents: design, build and operation of custom AI agents for teams.

Services are delivered under a separate proposal, statement of work or service agreement (a "Project Agreement") that describes scope, deliverables, timelines and fees. If a Project Agreement conflicts with these Terms, the Project Agreement controls for that project.

3. Consultations and Proposals

We offer a free initial consultation. Consultations are provided for general guidance only and do not create an obligation on either party to proceed. Any proposal we send is valid for the period stated in it and becomes binding only when accepted in writing by both parties.

4. Fees and Payment

Fees, payment schedules and accepted payment methods are set out in the applicable Project Agreement. Unless otherwise agreed in writing, invoices are payable within the period stated on the invoice, prices exclude applicable taxes, and third-party costs such as advertising spend, software licenses, hosting and app store fees are paid by you or billed at cost. We may pause work on overdue accounts after giving reasonable notice.

5. Your Responsibilities

You agree to:

  • Provide accurate information, timely feedback and the materials and access needed to deliver the Services.
  • Ensure you own or have the right to use any content, trademarks, data and accounts you provide to us.
  • Comply with applicable laws and with the terms of any third-party platform used in your project.
  • Not use the Website or the Services for any unlawful, harmful, deceptive or infringing purpose.
  • Not attempt to interfere with the Website, gain unauthorized access to any system, or collect data from the Website by automated means without our written consent.

6. Intellectual Property

6.1 Our intellectual property

The Website and its original content, design, source code, logos and trademarks are the property of PI Marketing and are protected by copyright, trademark and other laws. You may not copy, modify, distribute or sell any part of the Website without our prior written consent.

6.2 Client materials

You retain ownership of the content, brand assets and data you provide to us. You grant us a non-exclusive license to use them as needed to deliver the Services and, unless you tell us otherwise in writing, to reference the work we did for you in our portfolio and marketing.

6.3 Deliverables

Ownership of deliverables, including creative, code and content, is set out in the Project Agreement. Unless it says otherwise, ownership of final deliverables transfers to you upon full payment, and we keep the right to reuse general know-how, tools and components that are not specific to your project.

6.4 Feedback

If you give us suggestions or feedback about our Services, you grant us a royalty-free license to use it without any obligation to you.

7. Third-Party Platforms

Many of our Services depend on third-party platforms such as Meta, Instagram, Google, TikTok, app stores and hosting providers. You acknowledge that:

  • Your use of those platforms is subject to their own terms, policies and approval processes.
  • We are not responsible for changes to platform features, policies, pricing or availability that affect a project.
  • Platforms may reject, remove or restrict content and accounts at their discretion, and we cannot guarantee specific reach, rankings, approvals or results.

8. Disclaimer of Warranties

THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXCEPT AS EXPRESSLY STATED IN A PROJECT AGREEMENT, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MARKETING RESULTS DEPEND ON MANY FACTORS OUTSIDE OUR CONTROL, AND WE DO NOT GUARANTEE ANY PARTICULAR OUTCOME.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • PI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE OR THE SERVICES.
  • PI'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE FEES YOU PAID TO PI FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
  • THESE LIMITATIONS APPLY EVEN IF PI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions our liability is limited to the greatest extent permitted by law.

10. Indemnification

You agree to defend, indemnify and hold harmless PI Marketing and its officers, employees and contractors from any claims, damages, losses and expenses (including reasonable legal fees) arising out of your breach of these Terms, the materials you provide to us, or your violation of any law or third-party right.

11. Termination

Either party may end a project in accordance with the Project Agreement. Unless it says otherwise, either party may terminate an ongoing engagement with 30 days' written notice, you remain responsible for fees for work performed and costs committed up to the termination date, and we will hand over completed deliverables that have been paid for. We may suspend or end Services immediately if you materially breach these Terms. Provisions that by their nature should survive termination, including intellectual property, limitation of liability, indemnification and dispute resolution, will survive.

12. Dispute Resolution

12.1 Informal resolution

Before starting any formal proceeding, you agree to first contact us at info@pi4marketing.com so we can try to resolve the dispute informally within 30 days.

12.2 Binding arbitration

If a dispute is not resolved informally within 30 days, it shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Washington, District of Columbia, United States, and the award may be entered as a judgment in any court of competent jurisdiction.

12.3 Class action waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. If a claim proceeds in court rather than arbitration, both parties waive any right to a jury trial.

12.4 Exceptions

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or prevent irreparable harm.

13. Governing Law

These Terms are governed by the laws of the District of Columbia, United States, without regard to its conflict of law principles. To the extent arbitration does not apply, you consent to the exclusive jurisdiction of the courts located in the District of Columbia.

14. Copyright Complaints

We respect the intellectual property rights of others. If you believe that content on the Website infringes your copyright, send a notice to info@pi4marketing.com that includes: identification of the copyrighted work, identification of the material you believe is infringing and where it is located, your contact information, a statement that you have a good-faith belief that the use is not authorized, and a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act on the owner's behalf.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes we will update the "Last updated" date at the top of this page. Your continued use of the Website or the Services after the revised Terms take effect constitutes acceptance of the changes. Changes do not affect Project Agreements already in force unless agreed in writing.

16. General Provisions

16.1 Entire agreement

These Terms, together with the Privacy Policy, the Cookie Policy and any Project Agreement, are the entire agreement between you and PI regarding the Website and the Services.

16.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

16.4 Assignment

You may not assign these Terms without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition or sale of assets.

16.5 Notices

Notices to PI should be sent to info@pi4marketing.com. Notices to you will be sent to the email address you provided to us.

17. Contact Us

If you have any questions about these Terms, please contact us at:

PI Marketing

Email: info@pi4marketing.com

Phone and WhatsApp: +1 202 403 9569

Website: pi4marketing.com